Sumvane Contact

Legal

Privacy Policy

Last updated: March 18, 2026

Our Commitment to Your Privacy

Sumvane takes privacy seriously. This policy describes what personal data we collect, the purposes for which it is used, how it is protected, and what rights you have over that data. It applies to all visitors and clients who interact with this website or engage with our services.

We keep this policy current and update it as our practices change. The date at the top of this page reflects when it was last revised. Continued use of this website after any update constitutes acceptance of the revised terms.

1. Data We Collect

Information You Provide

When you submit a contact form or enquiry, we collect the name, email address, and message content you provide. This information is used solely to respond to your enquiry and, if applicable, to deliver the services you request.

Automatically Collected Data

Our website may collect technical data automatically, including browser type, operating system, referring URL, and pages visited. This data is collected in aggregate form to understand how visitors use the site. It is not used to identify individual visitors.

Cookie and Tracking Data

Subject to your consent, we use cookies and similar technologies to gather analytics data and support advertising functions. You can manage these preferences at any time via our Cookie Policy page.

Legal Basis for Processing

We process personal data on the basis of your consent (for cookies and optional communications), our legitimate interests (for security and service improvement), and contractual necessity (for the delivery of services you have engaged us for).

Data Retention

Enquiry and contact data is retained for a period sufficient to address the enquiry and any reasonable follow-up. Service-related records are retained for the duration required by applicable accounting and tax regulations. We do not retain personal data beyond what is necessary for these purposes.

2. How We Use Your Data

Service Delivery

Data you provide when engaging our accounting services is used exclusively to perform the work you have requested — organizing records, preparing schedules, and delivering reports. This data is not shared with third parties except as necessary to fulfil the service or as required by law.

Communications

We use contact details you supply to respond to enquiries and communicate about service matters. We do not send unsolicited marketing communications. Any service-related communication is sent only to contacts who have engaged with us directly.

Third-Party Sharing

We do not sell personal data. Data may be shared with third-party service providers who support our operations — such as analytics providers or hosting platforms — under data processing agreements that limit their use of such data. We require all third parties to maintain appropriate security standards.

Analytics and Improvement

Aggregate, anonymised analytics data helps us understand how the website is being used and where it can be improved. This analysis does not identify individual visitors and is not used for marketing profiling.

3. How We Protect Your Data

Security Measures

We implement technical and organisational measures proportionate to the risk posed by processing your data. These include secure transmission protocols, access controls limiting who can view personal data, and regular review of data handling practices.

Data Encryption and Storage

Personal data transmitted through this website is encrypted in transit using standard secure protocols. Stored data is maintained in secure environments with access limited to authorised personnel.

Breach Notification

In the event of a data breach that presents a risk to your rights and freedoms, we will notify you and, where required, the relevant supervisory authority, within the timeframes mandated by applicable law.

4. Your Rights

Depending on your location and applicable data protection law, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete personal data.
  • Erasure: Request deletion of your personal data where there is no compelling reason for its continued processing.
  • Portability: Request your data in a structured, commonly used format where technically feasible.
  • Objection: Object to processing based on legitimate interests or direct marketing.
  • Restriction: Request that we limit processing of your data in certain circumstances.

To exercise any of these rights, please contact us via our contact page. We aim to respond to all data rights requests within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: Avoid filling out contact forms, account registrations, or any data-submitting features. Disable cookies through your browser settings (see our Cookie Policy for more details). Contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.